Official Data Protection Document

JadiKing Privacy Policy — Protection
Malaysian Player Personal Data

Your privacy is our priority. jadiking is committed to ensuring that every piece of information you share with us is handled responsibly, protected with the latest encryption technology, and never misused.

256-bit SSL Encryption
Data Not Sold
Updated: 1 January 2026
PDPA Compliance

Our Commitment to Your Privacy

Six core principles that form the foundation of JadiKing's approach to protecting player personal data

Minimum Data Collection

JadiKing only collects data that is strictly necessary to operate the platform's services. No excess information is collected simply because it is possible to do so.

High-Grade Data Encryption

All data transmitted between your device and jadiking's servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions in Malaysia.

Strict Access Controls

Only authorised JadiKing staff with a legitimate job requirement may access player personal data — with audit logs tracking every access.

Data Not Sold

Jadiking has never and will never sell, rent, or commercialize players' personal data to any third party for marketing or commercial purposes.

Legal Compliance

JadiKing's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) and internationally recognised data protection standards.

Control in Your Hands

Players have the full right to access, correct, or request the deletion of their personal data at any time through the jadiking support team.

01 Introduction

This Privacy Policy explains in detail how JadiKing ("we", "Platform") collects, uses, stores, and protects your personal data ("Player", "user") when you use the services of the jadiking.onl platform.

We understand that your trust is our most valuable asset. That's why we take the responsibility of managing your personal data seriously. This policy is written in plain language so you know exactly what happens to your information — no excessive legal jargon, nothing hidden in the fine print.

By registering an account or using any JadiKing service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of the platform.

This Privacy Policy applies to all JadiKing services including the official website, mobile app, and all official communication channels of the platform.

02 Information We Collect

JadiKing collects various types of information depending on how you interact with the platform. The following are the main categories of data we collect:

Data Categories Example Information How It Is Collected
Personal Identity Full name, date of birth, identity card number Registration form & KYC
Contact Information Email address, phone number, residential address Account registration
Financial Data Bank account number, deposit & withdrawal records In-platform transactions
Technical Data IP address, browser type, operating system, device ID Automated server logs
Usage Data Game records, wagering history, session duration Activity within the platform
Communication Data Customer support records, feedback Live chat & email support

We may also receive information about you from third parties such as identity verification service providers or payment partners, solely for the purpose of verifying the information you provide to us.

03 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. jadiking uses your personal data for the following purposes:

  • Account Management: Creating, managing, and maintaining your gaming account, including the login process and account security.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and accurately.
  • Identity Verification (KYC): Meeting legal requirements related to customer identity verification and anti-money laundering.
  • Customer Support: Providing technical support and resolving any complaints or inquiries you submit.
  • Platform Security: Detecting and preventing fraud, unauthorized access, and suspicious activity on the platform.
  • Service Improvement: Analyzing usage patterns to improve platform design and the overall user experience.
  • Service Communications: Sending important notifications regarding your account, transactions, changes to terms, or security issues.
  • Responsible Gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support.

JadiKing uses your data solely for the purposes stated above. We do not use your data to build advertising profiles or sell it to advertisers.

04 Third-Party Data Sharing

JadiKing does not sell or distribute your personal data to third parties. However, there are certain situations where we need to share your information with trusted parties for platform operational purposes:

  • Payment Providers: Required transaction information is shared with approved payment service providers to process your deposits and withdrawals.
  • KYC Verification Services: Identity verification documents are shared with certified KYC service providers to meet compliance requirements.
  • Technology Infrastructure Providers: Server and database service providers that help us operate the platform securely.
  • Relevant Authority: When required by law or a valid court order, we are obligated to disclose information to the relevant authorities.

All third parties working with jadiking are bound by strict confidentiality agreements and are required to handle your data in accordance with protection standards equal to or higher than our own.

JadiKing never shares your data with advertisers, data brokers, or any party for marketing purposes without first obtaining your explicit consent.

05 Data Security

The security of your personal data is jadiking's absolute top priority. We continuously invest in security infrastructure to ensure your data remains protected against increasingly sophisticated cyber threats.

The security measures we have implemented include:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Encryption of sensitive data stored in the database using industry-standard encryption algorithms.
  • Multi-layered firewall and intrusion detection system (IDS) monitoring network traffic 24/7.
  • Regular security audits by independent auditors to identify and address system vulnerabilities.
  • Role-based access control (RBAC) ensuring only authorized personnel can access sensitive data.
  • Automatic data backups stored at secure, geographically separate locations.
  • A clear incident response procedure in the event of any security breach.

While no system is 100% immune, jadiking continually strives to achieve the highest attainable level of security. In the event of any data breach affecting you, we will notify you within the timeframe required by law.

06 Data Retention Period

JadiKing retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
  • KYC Documents: Retained for the period required by anti-money laundering (AML) compliance obligations.
  • Technical Logs: Typically retained for 12 months for security and investigation purposes.
  • Customer Support Records: Retained for 3 years for reference and service improvement purposes.

Once the retention period expires, your data will be deleted or anonymised in a secure and irreversible manner.

07 Cookies & Tracking Technology

JadiKing uses cookies and similar tracking technologies to enhance your experience on the platform. There are several types of cookies we use:

  • Essential Cookies: These cookies are required for the platform to function properly, including maintaining your login session and remembering your language preferences.
  • Performance Cookies: Collecting information on how players use the platform to help us identify areas for improvement.
  • Functional Cookies: Allowing the platform to remember your preferences such as text size and display settings to provide a more personalized experience.
  • Analytics Cookies: Used to understand overall platform usage patterns in aggregate and does not identify individuals.

You can control and delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without impacting the overall user experience.

08 Your Rights as a Player

As a jadiking player, you have the following rights regarding your personal data that we hold:

Right of Access

Requesting a copy of the personal data we hold about you at any time.

Right to Rectification

Requesting the correction of any personal data that is inaccurate or incomplete.

Right to Erasure

Requesting the deletion of your personal data, subject to legal requirements.

Right to Object

Objecting to the processing of your data for specific purposes such as direct marketing.

Right to Portability

Receiving your data in a machine-readable format for portability.

Right to Restriction

Requesting a restriction on the processing of your data under certain permitted circumstances.

To exercise any of the above rights, please contact the jadiking support team. We will process your request within 30 business days of receipt.

09 International Data Transfers

As a global online platform, your data may be processed or stored on servers located outside Malaysia. When such transfers occur, jadiking ensures that:

  • The recipient country has an equivalent or higher level of data protection.
  • Appropriate data transfer agreements have been put in place with all parties involved.
  • All applicable technical and organisational security standards are fully complied with.
  • Data transfers are carried out solely for necessary operational purposes and for no other reason.

Regardless of where your data is processed, the level of protection afforded to your data remains consistent with the standards set out in this Privacy Policy.

10 Child Protection

Jadiking services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors under the age of 18.

If we find that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the account in question. If you believe your underage child has registered an account on our platform, please contact our support team immediately.

JadiKing fully supports online child protection initiatives. Parents and guardians are advised to use parental control software to prevent children from accessing online gaming platforms.

11 Changes to Privacy Policy

JadiKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to platform services.

When material changes are made to this Privacy Policy, we will:

  • Updating the "Last Updated" date displayed at the top of this page.
  • Displaying clear notices on the platform's home page for a reasonable period.
  • Sending email notifications to all registered players when changes are significant.

Continued use of the platform after those changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jadiking's handling of your personal data, we encourage you to reach out to us through the following channels:

Privacy Email: [email protected]
General Support: [email protected]
Response Time: Within 3–5 business days from the date your enquiry is received.

Our privacy team will make every effort to address each inquiry thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in Malaysia.

Your Data Is Safe With Us

Play with Confidence at JadiKing

Your privacy and data security are at the core of the trust you place in us. Register today and enjoy a premium gaming experience with complete peace of mind.

Bahasa Melayu